Northwind Ops
99.989% uptime · 4m 11s avg first response
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Case studies

What changed after the switch.

Real customers, real numbers, the architecture they run today.

Meridian Capital

Series B fintech · 312 seats
93%

"They run our IT like it’s their own product. We stopped having an IT problem."

— Priya Anand, COO, Meridian Capital

reduction in P1 incidents over 12 months.

Cordell Health

Multi-site clinical · 1,140 seats
38m

"HIPAA evidence used to be a fire drill. Now it’s a Tuesday."

— Dr. Marcus Lowe, CIO, Cordell Health

median time-to-resolve, down from 6h 12m.

Fairhaven Manufacturing

OT + IT · 4 plants, 820 seats
0

"They drew our network correctly. The last three vendors did not."

— Eli Rourke, VP Operations, Fairhaven

unplanned production outages since cutover.